About Us
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Eurosoft KPM software enables companies to monitor, measure, and analyze Key Performance Indicators (KPIs) critical to corporate success. With intuitive dashboards and real-time data reports, it facilitates informed decision-making and goal alignment across teams.
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They are software that build the technical support infrastructure of IT departments and enable the management of customer service processes.
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Eurosoft CRM software provides end-to-end automation for marketing and sales departments, enabling the management of customers, teams, projects, and sales. It ensures efficiency through the professional workflow of the relevant departments.
Eurosoft KPM
Eurosoft KPM software enables companies to monitor, measure, and analyze Key Performance Indicators (KPIs) critical to corporate success. With intuitive dashboards and real-time data reports, it facilitates informed decision-making and goal alignment across teams.
Eurosoft CRM
Eurosoft CRM software provides end-to-end automation for marketing and sales departments, enabling the management of customers, teams, projects, and sales. It ensures efficiency through the professional workflow of the relevant departments.
Core Value
We’re dedicated to constant improvement, introducing new features that help users stay ahead and optimize their workflows.
We design intuitive tools that make task management effortless, so users can focus on what matters most.
With 99.9% uptime, we prioritize trust and consistency, so our users can rely on us whenever they need to manage their tasks.
Fostering seamless teamwork, ensuring that individuals and teams can collaborate effortlessly to achieve common goals.
We give users the tools and flexibility to take control of their work, enabling them to achieve more with less effort.
Information
Tax Number: 3811105111
Phone Number: +90 8503606895
Support Mail: info@eurosoftitsm.com
Location: Skyland Istanbul
FAQ
ITSM software is a tool designed to manage IT services and enable organizations to effectively handle service requests, issues, changes, and incidents. It is used to optimize IT processes, improve service quality, and ensure customer satisfaction.
ITSM software provides a centralized platform for organizations to monitor, manage, and report on their IT services. Users can submit requests, resolve issues, and track changes. The software streamlines these processes through workflows and automation.
While ITSM software is commonly used in the technology and software industries, it can also be applied in sectors such as healthcare, finance, education, manufacturing, and public services. Effective management of IT services across all sectors boosts organizational efficiency.
User access in ITSM software is managed through role-based access control (RBAC). Users are granted specific permissions based on their roles and responsibilities, ensuring both security and efficient management.
ITSM software increases efficiency, improves customer satisfaction, ensures faster and more effective service delivery, and reduces the workload of IT teams.
ITSM software receives user requests through a self-service portal. Requests are categorized based on service type and are quickly addressed by the relevant IT staff. Users can also track the status and resolution process of their requests.
ITSM software provides detailed reporting tools to monitor service levels and performance. Users can generate reports on incidents, changes, service requests, and resolution times, helping them make informed decisions.
ITSM software protects your company's data with high-level security measures. Your data is secured using advanced encryption methods and is only accessible by authorized users. Additionally, role-based access control (RBAC) ensures that users can only access data relevant to their specific tasks. Regular backups further minimize the risk of data loss. These security features are designed to protect both your data and your company's reputation.
Contact: +90 8503606895 info@eurosoftitsm.com
